At Lifero Skin & Hair Clinic ("we", "us", "our"), your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.
1. Information We Collect
- Personal Data: Name, email, phone number, and address submitted through appointment bookings or contact forms.
- Medical Data: Health conditions, treatment history, and other related information provided voluntarily by you for personalized care.
- Technical Data: IP address, browser type, device details, and pages visited – collected through cookies and analytics tools.
2. How We Use Your Information
- To schedule and manage appointments and treatments.
- To respond to inquiries and deliver personalized services.
- To send follow-ups, reminders, and promotional updates (with consent).
- To analyze website performance and improve our services.
- To comply with legal and regulatory obligations.
3. Legal Basis for Processing
- Consent: For marketing and promotional communication.
- Contractual Necessity: To provide services requested by you.
- Legitimate Interest: For improving service quality and website security.
- Compliance: To meet legal and healthcare regulations.
4. Data Sharing
- With service providers (e.g., hosting, email) under confidentiality agreements.
- With medical professionals (upon your consent) for consultations or referrals.
- With legal or regulatory bodies if required by law.
5. International Transfers
If your data is transferred outside India, we ensure appropriate safeguards are in place in line with data protection laws.
6. Data Retention
We retain your data as long as needed for medical, legal, or regulatory reasons. Upon request, your data will be deleted or anonymized unless legally necessary to retain it.
7. Data Security
We use encryption, secure servers, and access controls to protect your information from unauthorized access, misuse, or disclosure.
8. Your Rights
- Access and review your personal data.
- Request correction or deletion of inaccurate data.
- Withdraw consent for marketing communications.
- Lodge a complaint regarding data handling.
9. Cookies and Tracking
Our site uses cookies to enhance user experience and analyze traffic. You may disable cookies via browser settings.
10. Children's Privacy
We do not knowingly collect data from individuals under the age of 16. If you believe we have mistakenly collected such data, please contact us.
11. Changes to This Policy
We may update this Privacy Policy periodically. Please review this page for the latest version. Material changes will be notified through our website.
12. Contact Us
If you have any questions or concerns about this policy, reach out to us:
- Email: info@liferoclinics.com
- Phone: +91-81052-63208
- Address: Lifero Skin & Hair Clinic, EON Free Zone, Kharadi, Pune, Maharashtra 411014
